Privacy Policy

Last Updated: August 20, 2025


At AVO, your privacy is a top priority. This Privacy Policy explains how Nexera Limited(“AVO,” “we,” “our,” or “us”) collects, uses, and shares information about you when you use our websites, mobile applications, and related services (collectively, the “Services”).By using AVO, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.


  1. Information We Collect

We collect information in the following ways:


A. Information You Provide

  • Account Information: name, email address, password, and optional details like dietary preferences, food allergies, and wellness goals.

  • Sensitive Data (Optional): with your consent, you may share dietary restrictions, health-related concerns, or toxin sensitivities.

  • Payments: if you subscribe or purchase, payment details are processed securely by third-party providers (e.g., Stripe, Apple Pay, Google Pay). We do not store card numbers.

  • Communications: when you contact us, respond to surveys, or participate in promotions, we collect information you choose to share.

  • Social Logins: if you sign in through a third-party service (e.g., Google, Facebook), we may receive profile data as authorized by you.


B. Information Automatically Collected

  • Device & Log Data: IP address, device identifiers, browser/app version, operating system, time zone, crash reports, and referring URLs.

  • Usage Data: items scanned, features used, products saved, lists created, time spent, and interactions.

  • Location Data: approximate location inferred via IP or precise GPS (if enabled).

  • Camera Access: if you allow, to scan barcodes or upload product images.

  • Cookies & Similar Technologies: to improve Services, analyze traffic, and personalize content. See our [Cookie Policy].


C. Information from Other Sources

  • App Stores & Partners: subscription details, transactions, or refunds.

  • Third-Party Integrations (with consent): health/fitness apps, nutrition trackers, or wearable data.

  • Public Information: posts or reviews you tag us in on social media.


  1. How We Use Your Information


We process your information for purposes including:

  • Delivering and maintaining Services.

  • Personalizing recommendations using AI/ML.

  • Processing payments and subscriptions.

  • Improving app performance, usability, and accuracy.

  • Sending updates, tips, and promotional communications (you can unsubscribe anytime).

  • Preventing fraud, securing our Services, and complying with laws.

  • Creating aggregated or de-identified insights for research, reporting, and product development.


  1. How We Share Information


We do not sell your personal data. We may share information as follows:

  • Service Providers: cloud hosting, analytics, payment processors, customer support.

  • Advertising Partners (with opt-out options): to show relevant ads. You may disable personalized ads in your device settings or via our Cookie Preferences Manager.

  • Research & AI Providers: anonymized or de-identified data may be shared with AI service providers (e.g., OpenAI, Google Cloud AI) to power features responsibly.

  • Legal Obligations: to comply with lawful requests, protect rights and safety.

  • Corporate Transactions: in case of merger, sale, or acquisition.

  • At Your Direction: if you choose to share via integrations, social features, or public posts.


  1. Artificial Intelligence (AI) Features


AVO uses AI to:

  • Analyze food products and ingredients.

  • Provide holistic nutrition insights.

  • Generate personalized health recommendations.

We ensure:

  • Your personal inputs/outputs are processed securely.

  • AI decisions do not create legal or significant effects without human review.

  • Data is anonymized when possible.


  1. Your Privacy Choices

  • Marketing Communications: opt out anytime via “unsubscribe” links or app settings.

  • Push Notifications: control in your device settings.

  • Do Not Track & Global Privacy Control: we honor supported browser/device signals where legally required.

  • Deletion & Access Requests: request access, correction, export, or deletion of your data. Submit via [support link/email].

  • California & US State Rights (CCPA, etc.): opt out of “sale”/“sharing” of data for targeted ads.

  • EEA/UK/Switzerland Rights (GDPR): object to processing, request portability, withdraw consent, or lodge a complaint with your local authority.


  1. Data Transfers

Your information may be transferred globally. Where required by law, we use Standard Contractual Clauses and other safeguards to protect your data across borders.


  1. Data Retention

We retain data only as long as necessary for Services, legal compliance, dispute resolution, or legitimate business interests. If not needed, we delete or anonymize your information.


  1. Security

We implement organizational and technical safeguards (encryption, secure hosting, limited access). However, no system is 100% secure, and we cannot guarantee absolute protection.


  1. Children’s Privacy

AVO is not directed to children under 13. We do not knowingly collect personal data from children. If you believe a child provided data, contact us for deletion.


  1. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with a “Last Updated” date. For material changes, we will notify you via email or in-app notice.


  1. Contact Us

For questions, requests, or complaints:

Nexera Limited

[Insert Company Address]

Email: